Call Of The Wild
Trade in your old smartphone. Make a wild difference.
Answer the Call of the Wild:
Give your old smartphone a second life
Did you know that millions of unused smartphones could be sitting in drawers across Ireland?
Your old technology could have a new purpose. By trading in your unused smartphone or other eligible electronic device through Dublin Zoo’s Call of the Wild campaign, you can give it a second life while helping to support gorilla conservation.
In partnership with Buyaphone.ie, we’re encouraging people across Ireland to make more sustainable choices with their technology and support efforts to protect gorillas and their natural habitats.
How it works
Give your smartphone a second life
Trading in your old smartphone can help extend its useful life through reuse, repair or refurbishment, supporting a circular economy and helping to reduce electronic waste.
Get paid
Trade in your eligible smartphone or other electronic device through Buyaphone.ie’s service via our campaign widget below and receive the full agreed trade-in value directly by bank transfer or Revolut.
Support gorilla conservation
For every qualifying completed and paid trade-in made through the Dublin Zoo campaign widget, Buyaphone.ie will make a proportional financial contribution towards Dublin Zoo’s conservation efforts, based on the value of the device, at no additional cost to you.
These contributions will help support Dublin Zoo’s gorilla conservation work, including efforts to protect gorillas and their natural habitats.
Want to make an even bigger difference?
You can also choose to donate 100% of your agreed trade-in proceeds directly to Dublin Zoo instead of receiving the payment yourself. This is entirely optional.
By giving your old smartphone or other eligible device a second life, you’re supporting more responsible use of technology while helping to make a difference for wildlife.
Thank you for your support.
Get your free trade-in quote
Fill out the form below to receive a free, instant initial valuation and take the next steps to complete your trade-in and support wildlife.
Trade in your smartphone with Buyaphone.ie
Select your smartphone or other eligible electronic device below to receive your free initial quote.
If your device model isn’t listed, please contact Buyaphone.ie directly at [email protected] to enquire about eligibility.
Please note: By contacting Buyaphone.ie, you will be communicating directly with our trade-in partner. All valuations, shipping, payments and customer enquiries are managed by Buyaphone.ie.
How the trade-in process works
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Get your free quote
Select your smartphone or other eligible device, provide details about its condition and receive an initial valuation through the Buyaphone.ie widget.
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Prepare and send your device
Back up your data, factory reset your device and remove linked accounts. Follow the instructions in your confirmation email to generate your free An Post shipping label and send your device to Buyaphone.ie.
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Device assessment
Buyaphone.ie will inspect your device to confirm its condition and final trade-in value.
If its condition differs from your description, you’ll receive a revised offer that you can accept or decline. If you decline, your device will be returned free of charge.
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Receive your payment or donate
Once your trade-in is agreed and completed, receive payment by bank transfer or Revolut, or choose to donate 100% of your agreed trade-in proceeds directly to Dublin Zoo.
For devices that match their declared condition, payment is typically completed within four working days of receipt.
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Help support gorilla conservation
For every qualifying completed and paid trade-in made through the campaign widget, Buyaphone.ie will make a proportional financial contribution towards Dublin Zoo’s conservation efforts, based on the value of the device, at no additional cost to you.
Trade in with confidence
Ireland-based partner
Buyaphone.ie is a Dublin-based Irish business specialising in the trade-in, refurbishment and resale of smartphones and other electronic devices.
Customer reviews
Buyaphone.ie has customer reviews available on Trustpilot, where you can read about other customers’ experiences.
Free shipping
Eligible trade-ins include free An Post shipping. Simply follow the instructions in your confirmation email to generate your shipping label.
Data security
Buyaphone.ie provides guidance on preparing your device and uses Phonecheck device-testing and data-erasure software. Customers must remove their personal data and linked accounts before sending their devices.
Better for the planet
Trading in your old smartphone helps extend its useful life through reuse, repair or refurbishment, supporting a more circular approach to technology and helping to reduce electronic waste.
Important information
Dublin Zoo is partnering with Buyaphone.ie to encourage the reuse and refurbishment of smartphones and other eligible electronic devices while supporting gorilla conservation.
Buyaphone.ie is responsible for managing all aspects of the trade-in process, including device valuations, inspections, shipping, payments, order updates and customer support.
Dublin Zoo does not manage these transactions and is not responsible for their processing or fulfilment.
Buyaphone.ie is the trading name of WJD Repairs EU Limited, a Dublin-based Irish business specialising in the trade-in, refurbishment and resale of smartphones and other electronic devices.
For all trade-in enquiries, device eligibility questions, order updates or payment queries, please contact Buyaphone.ie directly.
Website: www.buyaphone.ie
Email: [email protected]
Live chat: Available through the Buyaphone.ie website.
You can also view the full trade-in process and additional support information on Buyaphone.ie.
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FAQs
Trade in your smartphone and support wildlife
Have an old smartphone you no longer use? Here’s everything you need to know to get started.
It’s simple:
1.Select your smartphone in the Buyaphone.ie trade-in widget on this page.
2.Tell us about its condition and receive a free initial quote.
3.Confirm your trade-in and follow the email instructions to generate your free An Post shipping label.
4.Prepare your smartphone, package it securely and send it to Buyaphone.ie.
5.Once your smartphone has been checked and your trade-in agreed, receive your payment or choose to donate 100% of your trade-in proceeds directly to Dublin Zoo.
Buyaphone.ie manages the entire trade-in process.
Contact Buyaphone.ie about 1. How do I trade in my old smartphone?Use the Buyaphone.ie trade-in widget on this page to receive a free initial quote.
Simply select your smartphone model and describe its condition.
Buyaphone.ie will inspect your smartphone when it arrives and confirm the final value. If its condition differs from your description, you’ll receive a revised offer that you can accept or decline.
Yes. Buyaphone.ie provides free An Post shipping for eligible trade-ins.
Once you’ve confirmed your trade-in, you’ll receive an email explaining how to generate your free shipping label.
Follow the instructions, package your smartphone securely and send it using An Post.
Before posting your smartphone:
1. Back up any photos, contacts or other information you want to keep.
2.Sign out of your Apple, Google or Samsung accounts.
3.Turn off Find My iPhone and remove any other activation locks.
4.Factory reset your smartphone to remove personal data.
5.Remove your physical SIM card and any memory card.
6.Package your smartphone securely.
You don’t need to include chargers, cables, cases or the original box.
Important: Do not send a smartphone with a damaged or faulty battery.
If you need help preparing your smartphone, see the device preparation guidance.
More info and guides about 4. What do I need to do before sending my smartphone?Yes, some smartphones with cracked screens or other faults may still qualify.
Your smartphone must meet Buyaphone.ie’s eligibility requirements, and you must be able to remove your personal data and linked accounts.
Smartphones with damaged batteries, water damage or certain other faults cannot be accepted.
If you’re unsure, contact [email protected] before sending your smartphone.
Contact Buyaphone.ie about 5. Can I trade in a smartphone with a cracked screen?If your smartphone matches the condition described in your initial quote, Buyaphone.ie typically completes assessment and payment within four working days, Monday to Friday, of receiving it.
You can receive payment by bank transfer or Revolut.
If Buyaphone.ie needs to revise your quote, the process may take longer while you review and accept the updated offer.
Yes. You can choose to donate 100% of your agreed trade-in proceeds directly to Dublin Zoo instead of receiving the payment yourself.
This is entirely optional. You can also choose to receive the full agreed value of your smartphone by bank transfer or Revolut.
Partial donations are not currently available through the trade-in widget.
Contact Buyaphone.ie about 7. Can I donate my smartphone trade-in proceeds to Dublin Zoo?For qualifying completed and paid trade-ins through the Dublin Zoo campaign widget, Buyaphone.ie makes a proportional financial contribution towards Dublin Zoo’s conservation efforts, based on the value of the device.
This contribution is made at no additional cost to you.
Trading in your smartphone also helps support a circular economy by giving devices and their components opportunities for reuse, repair or refurbishment.
If your smartphone’s condition differs from the description you provided, Buyaphone.ie will email you a revised offer.
The email will explain the change and include supporting images.
You can accept the revised offer or decline it.
If you decline, Buyaphone.ie will return your smartphone free of charge
Buyaphone.ie manages all smartphone trade-ins, including valuations, shipping, payments and customer support.
For help with your trade-in, contact:
Email: [email protected]
Website: www.buyaphone.ie
Live chat: Available on the Buyaphone.ie website.
Dublin Zoo does not manage individual trade-in transactions.
If you would like further information about eligible devices, data security, payments and how the programme works, click the link below.
Find out more about MORE INFORMATION AND TRADE-IN CONDITIONSWestern lowland gorillas
