If you need to get in touch with the Wild Lights team please email your query along with your contact details and booking reference to wildlights@dublinzoo.ie or call us on (01) 474 8997

Please have a read of our FAQs section before getting in touch in case we have already answered your question!

No, we don’t require tickets to be printed. E-tickets can be scanned on any mobile device. However, if you wish to print you ticket we will accept them in paper format too.

Wild Lights opens on Thursday 1^st of November 2019 and runs until Sunday, 5^th January 2020.

Please see evenings available on selected months:

• November: Every Thursday, Friday, Saturday and Sunday
• December: Every evening (Monday – Sunday). However, it will be closed on Christmas Eve, Christmas Day and St. Stephen’s Day.
• January: Wednesday 1^stJanuary – Sunday 5th January

Admission to Wild Lights is from 5pm – 9pm. Last entry to the event is strictly 8pm.

The event is suitable for all ages, families, couples and groups alike. This event is wheelchair and buggy accessible.

Wild Lights 2019 has a brand new theme – Stories, Myths and Legends!

With magical scenes from well-known stories like the Wonderful Wizard of Oz, Alice’s Adventures in Wonderland, Peter Pan and the Jungle Book…to best-loved nursery rhymes and characters from Irish Mythology – all brought to life by dazzling, giant colourful silk lanterns!

See over a thousand breath-taking, illuminated lanterns transform Dublin Zoo into an enchanted wonderland as darkness falls.

There will also be live Chinese performers, as well as food and drink stalls for some tasty and warming treats!

No, it’s very unlikely you’ll see the animals as at that time of year they’ll mostly be in their indoor habitats and houses where it’s warm!

No, Wild Lights event admission tickets do not give admission to the Zoo during daytime operating hours.

Wild Lights will still go ahead unless weather conditions are deemed unsafe for our visitors, staff and animals, in which the event will be cancelled. Please see our cancellation policy below.

Please be aware that this is an outdoor winter event so please dress appropriately.

We have a small number of lockers at the Zoo where you can leave small bags e.g up to the size of a carry on suitcase. These will be filled on a first-come, first served basis. We don’t have facilities to take large suitcases.

There is one ATM on-site at Wild Lights, located in the main gift shop at the entrance of the Zoo.

Wild Lights 2019 has a brand new theme – Stories, Myths and Legends!

With magical scenes from well-known stories like the Wonderful Wizard of Oz, Alice’s Adventures in Wonderland, Peter Pan and the Jungle Book…to best-loved nursery rhymes and characters from Irish Mythology – all brought to life by dazzling, giant colourful silk lanterns!

See over a thousand new breath-taking, illuminated lanterns transform Dublin Zoo into an enchanted wonderland as darkness falls.

Entry to Wild Lights is be subject to bag searches. For the safety and enjoyment of all attending, An Garda Síochána and Dublin Zoo request that patrons leave bags at home while attending Wild Lights.

Note: In line with standard protocol for recent events, backpacks and large bags are not be permitted. Only small bags measuring no bigger than A4 (8.27in/21cm x 11.7/ 29.7cm) will be permitted into the venue.

Exceptions will be made for people with medical conditions and children, but all bags will be subject to search.

This is an alcohol and drug free event.

Management reserves the right to refuse admission and to eject any persons attempting to interfere with Wild Lights at Dublin Zoo or gain access to any non-public areas within the Zoo. Please note and adhere to all public signage and staff instructions while in the Zoo.

No, we don’t require tickets to be printed. E-tickets can be scanned on any mobile device. However, if you wish to print you ticket we will accept them in paper format too.

Tickets are on sale from Friday, 20^th of September 2019. Tickets will be available online only on www.dublinzoo.ie

Tickets are only available to buy online at www.dublinzoo.ie

There will be no ticket sales available from the ticket office at Dublin Zoo or over the phone.

Wild Lights is a date specific event. Tickets are valid for the chosen date of booking ONLY. Tickets are non-refundable.

• Adults: €20
• Child: €15
• Under 3s: €0 (a ticket is still required that must be added to online purchase free of charge)
• Student: €16
• OAP: €16

Annual Pass

• Adults: €18
• Child: €12

Yes, children aged under 3 go free to Wild Lights but they must have a valid ticket to enter which can be added to your purchase free of charge at www.dublinzoo.ie

Students and Senior Citizens can attend the event at a discounted rate. They must bring a valid ID when presenting their ticket at the event.

There are no concession tickets available for visitors with additional needs aside from the entry of a free carer, a standard child or adult ticket must be purchased.

Visitors with additional needs may admit one accompanying carer free of charge when attending Wild Lights. Free of charge carer tickets are required for entry and can be acquired by contacting the Dublin Zoo Events Team at wildlights@dublinzoo.ie

Please bring relevant ID and documentation, such as an IAA Autism ID card, or an associated membership card which confirms the visitor is unable to visit Wild Lights at Dublin Zoo independently without the aid of a carer or mobility aid.

Rates for large booking are charged at the same rate as Annual Pass holders, €18 for Adults and €12 for children. Corporate bookings can be made by emailing the events team at wildlights@dublinzoo.ie or by calling (01) 4748997.

Dublin Zoo offers Wild Lights ticket purchasers the option to change the date of their tickets up to 7 days before the date of the original ticket to the event.

There are two options:

• If you have set up an online account with DigiTickets when you purchased your Wild Lights tickets, you can change your date free of charge up to 7 days before the date of the original ticket to the event.
• You can also email the Events Team to change your ticket dates, this can be done up to 7 days before the date of the original ticket. Using this option, there will be an admin fee of €2 per ticket for date changes. If you wish to avail of this option, please email wildlights@dublinzoo.ie with your booking reference, the date you booked, the date you would like to change to, the name and email address you used to book and a contact telephone number.

There is no option to change ticket dates if it is less than 7 days from the date of the original ticket.

Tickets go on sale from 20^th September and will be issued on a first-come, first-served basis. Book early to avoid disappointment!

You should have received an email from Dublin Zoo after booking with your ticket information however, due to high volumes of site traffic on certain dates, this is sometimes delayed. If you have not received this, have a look in your junk/spam email folder. If you are still having difficulties, email wildlights@dublinzoo.ie with your booking reference, the date you booked, the name and email address you used to book and a contact telephone number, and we will be happy to help.

No, Wild Lights event admission tickets do not give admission to the Zoo during daytime operating hours.

Yes, if you have a valid annual pass card then you will be entitled a discount. The rate for annual pass adults is €18 and children is €12.

A valid annual pass is required to avail of the annual pass discount. You will be required to enter your unique annual pass number when booking online. A valid annual pass matching the name on the Wild Lights ticket will also need to be presented on arrival at the Dublin Zoo entrance for the event. Normal annual pass T&C’s apply.

No, unfortunately we do not offer a discount for Fota Wildlife Park’s annual pass holders.