FAQs

Have you a question about coming to Dublin Zoo? Browse our frequently asked questions for help.

Can’t find what you’re looking for?

Don’t hesitate to get in touch

FAQs

Have you a question about coming to Dublin Zoo? Browse our frequently asked questions for help.

Can’t find what you’re looking for?

Don’t hesitate to get in touch

FAQs

  • How do I get to Dublin Zoo?

    Dublin Zoo is situated in Phoenix Park in the City of Dublin. The City is easily accessible from all over Ireland by bus and train. You can catch a number of buses from the City Centre and from the central train stations. Dublin Zoo is a 20 minute walk from Heuston Station and from the LUAS Red Line stop. For more details see, head to our Getting Here page.

  • Is there car parking in Dublin Zoo

    There is no designated car parking for Dublin Zoo, however, the Lord’s Walk car park is located beside Dublin Zoo and has a capacity for approximately 260 cars. The Cricket Grounds car park is located opposite the Zoo and has a capacity for approximately 120 cars. Both car parks open daily.

    Please visit the OPW’s website for further information on parking within the Pheonix Park.

    See the map with parking areas on our Getting Here page

  • How much time does it take to get around Dublin Zoo?

    You can take all day to enjoy Dublin Zoo! We do suggest though that you need at least three hours to see all the animal habitats and longer if you would like to take a break for some food or if you have young children with you.

    *Please note that there is currently a one-way trail in place to ensure that strict social distancing measures can always be adhered to at Dublin Zoo at this time. It takes approximately 2.5 hours to complete the one-way, Outdoor Safari Trail and your time is not limited. 

     

  • What is the entrance cost?

    Head to our Pricing page all prices, including concessions.

  • Are you open all year round?

    Yes, we only close on Christmas Day and St Stephen’s Day. Sometimes, due to circumstances outside our control such as extreme weather events and state visits to the Phoenix Park we may be forced to close. This is for the safety of our visitors, staff and animals. For more information, head to our Opening Times page.

  • How big is Dublin Zoo?

    Dublin Zoo now covers 28 hectares and takes a minimum of about 3 hours to walk around excluding stopping for picnics and visits with young children. We recommend making a day of it!

    *Please note that there is currently a one-way trail in place to ensure that strict social distancing measures can always be adhered to at Dublin Zoo at this time. It takes approximately 2.5 hours to complete the one-way, Outdoor Safari Trail and your time is not limited. 

  • Is Dublin Zoo accessible for people with disabilities?

    Most of Dublin Zoo is accessible for people with disabilities. We have 10 wheelchairs available at the front gate. See our Accessibility page for full details.

  • Can I bring my dog to Dublin Zoo?

    Dublin Zoo does not allow dogs into the main area of Dublin Zoo but we do have a sitting area at a location which provides temporary accommodation for assistance dogs while their owners visit Dublin Zoo. Assistance dogs will be kept in comfortable accommodation for the duration of the visit and will be provided with fresh drinking water.

  • Can my children come to Dublin Zoo without an adult?

    All children under the age of 16 must be accompanied by an adult for access into Dublin Zoo.

  • Do you have an Annual Pass Scheme?

    Yes we do. You can become a Dublin Zoo annual pass holder as an individual or as a family. This will not only give you entry for a year to Dublin Zoo but also to Fota Wildlife Park in Cork, Edinburgh Zoo, Colchester, Twycross, Paignton Zoo’s in the UK. Head to our Annual Pass page for more details

  • Can I bring a bike/scooter/skateboard or rollerblades with me?

    No, bicycles, scooters, skateboards and rollerblades can spoil things for other visitors. We ask that you keep these at home.

  • Can I bring a ball/balloon with me?

    No, balls and balloons can injure our animals. We ask that you keep these at home.

  • Can I bring alcohol with me?

    No, there is no alcohol permitted at Dublin Zoo.

  • Is there a cash point at Dublin Zoo?

    There are two ATMs on site at Dublin Zoo. One is located in the main gift shop at the entrance of the Zoo and the second, is in the African Plains gift shop. The Meerkat Restaurant can also provide cash-back.

    *Please note that the ATMs are currently not in use. 

  • Are we allowed to bring in food to have a picnic?

    Yes, if you wish to bring a picnic there are lawns and picnic tables around the Zoo. Dublin Zoo also has a number of superb catering outlets that offer a range of delicious hot and cold meals and snacks. 

    Please see more information on our restaurants here.

    Please note that you cannot bring a barbecue with you to Dublin Zoo. 

    *Please take a look at our Outdoor Safari Trail page for current food and picnic information. 

  • Food Allergy Notice - Catering

    Dublin Zoo’s catering partner, Baxter Storey, follows all food safety protocol and provides consumer information and advice on allergens in all restaurants.

  • Food Allergy Notice - Animals

    Although animals are usually fed at distance from the public, the produce we feed our animals may contain human allergens.

  • Food Allergy Notice - Other Visitors

    As visitors are permitted to bring their own food produce on site providing an allergen-free environment is not possible.

  • Can I feed the animals?

    Feeding the animals is NOT permitted. Giving them your food could make them sick.

  • What is the best ticket type to buy as a gift?

    If you are purchasing a ticket as a gift, we recommend you buy a gift card as it will be valid for 5 years from the date of purchase.

  • How can I avail of a concession/addtional needs ticket?

    Visitors with special needs may admit one accompanying carer free of charge when they purchase a special needs adult or child ticket.

    Please bring relevant ID and documentation, such as an IAA Autism ID card, or an associated membership card, GP letter or hospital consultant letter which confirms the visitor is unable to visit Dublin Zoo independently without the aid of a carer or mobility aid.

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