Dublin Zoo are delighted to announce we will reopen to the public on April 26th in a reduced capacity and under new strict health and safety protocols.

Tickets to attend Dublin Zoo’s Outdoor Safari Trail must be pre-booked online in advance.

Click here for general sale.

Click here for annual Pass holders.

Tickets will not be sold at the gate.

Annual pass tickets: Tickets for annual pass holders will be released every Wednesday at 11am.

Day pass: Tickets for the general public will be released every Thursday at 11am.

We will release tickets in one-week batches, 14 days in advance, so for example tickets to visit the zoo during the week beginning 17^th May will go on sale on Thursday 6^th May.

Yes, once you have chosen your date and time to visit Dublin Zoo, there will be an area on the online checkout to input the code from your gift card. Once accepted, the value of your gift card will be removed from your total.

First off, thanks a million for supporting Dublin Zoo through our adoption programme, we really appreciate it!

Inside your adoption pack, you will find a six-digit code – once you have chosen your date and time to visit Dublin Zoo, there will be a promo area on the online checkout to input the code from your adoption pack. Once accepted, the value of your ticket will be removed from your total.

Yes, once you have chosen your date and time to visit Dublin Zoo, there will be a promo area on the online checkout to input the code from your Tesco voucher. Once accepted, the discount will be removed from your total.

For your vouchers to be accepted, please ensure to follow the designated link supplied by Tesco along with your vouchers codes.

Tickets to attend Dublin Zoo must now be pre-booked online in advance.

Visitors will travel through Dublin Zoo by following a new outdoor, one-way walking route which reinforces strict social distancing. Entry will be through the Annual Pass entrance.

Internal animal houses and playgrounds will be closed to the public until further notice. Including –

• Internal public viewing areas: South America House, elephant internal area, orangutan internal area, gorilla internal area. (These animals can still be seen via their outdoor areas).
• Zoorassic World
• Discovery & Learning Centre

Yes, the Dublin Zoo gift shop is open. In line with the latest government directives, face coverings will be worn by our retail staff and must be worn by all customers when in the Dublin Zoo Gift Shop.

There is also a click and collect option available, where you can choose your Dublin Zoo zoovenir and collect it at the click and collect hatch on your way out. For more information, please click here. 

Alternatively, you can visit our online Zootique to purchase your Dublin Zoo gifts and have them posted out to you.

Dublin Zoo has introduced new measures and restrictions to ensure visitor, staff and animal safety however we would encourage visitors please be mindful of current Government and HSE guidelines and public health recommendations.

Hand sanitiser stations will be available and there will be visible signage reinforcing physical distancing, hand-hygiene, coughing/sneezing etiquette. A new, enhanced cleaning regime has also been implemented and all Dublin Zoo personnel will be provided with, and trained in the safe and appropriate use of, relevant Personal Protective Equipment. We will rely on the personal and parental responsibility of visitors to adhere to the guidelines which have been put in place.

No, once you enter Dublin Zoo, your time is not limited and you can stay until we close. Please note that you must adhere to the social distancing measures we have put in place, including following the one-way trail.

Please take a look at our last entry and closing times here. 

No, tickets will not be sold at the gate. Tickets must be pre-booked online and email confirmation received in advance of your visit. Visitors without a pre-booked online ticket will be refused entry.

Yes, all visitors must pre-book their tickets online ahead of their visit. Annual pass holders will not be charged and can pre-book tickets here. Visitors without a pre-booked online ticket will be refused entry.

Dublin Zoo has introduced new measures and restrictions to ensure visitor, staff and animal safety and following new health and safety guidelines we must be able to provide the HSE with contact information for all visitors in the event of having to contact trace.

No, we don’t require tickets to be printed. E-tickets can be scanned on any mobile device.

Most of Dublin Zoo is accessible for people with disabilities. We have 10 wheelchairs available at the front gate. See our Accessibility page for full details.

Wash your hands often, using soap and water, for a minimum of 20 seconds.

Help us promote social distancing by remaining at least two meters away from others who are not part of your party and not to shake hands or hug. If you must cough or sneeze, please do so into your elbow, not into your hand or into the air.

If you or a member of your party is showing signs of COVID 19, please choose not to visit Dublin Zoo.

Dublin Zoo has introduced new measures and restrictions to ensure visitor, staff and animal safety however we would encourage visitors to be mindful of current Government and HSE guidelines and public health recommendations.

We ask that you please be mindful of the current government and public health recommendations before planning your visit. If you are outside Dublin/20km from Dublin Zoo, you will only be able to book for dates from Monday, May 10th onwards, when inter-county travel restrictions are lifted.

The Lord’s Walk car park opens from 9.15am daily. Parking is available on a first-come-first-served basis, so we advise visitors to arrive early to avoid disappointment.

Please visit the OPW’s website for further information on parking within the Pheonix Park.

Internal animal houses and playgrounds will be closed to the public until further notice.

The event will still go ahead unless weather conditions are deemed unsafe for our visitors, staff and animals, in which the event will be cancelled. Please see our cancellation policy below.

Dublin Zoo will not have facilities available to store any visitor’s belongings.

The cash machine will not be accessible during this time.

Our keeper staff are some of the best in the world and the routines they have created for the animals keep them well stimulated, even whilst the gates have been closed to the public. Whilst the animal’s routines have not changed much in the last few months, thanks to the hard work of the team, they have certainly noticed the that there have been fewer people around and the return of the public will provide positive stimulation.

Yes, there will be select toilets available along the trail. These will be cleaned regularly throughout the day. Please remember this is a one-way system so if you miss the toilet stop on your route you must carry on until you find the next toilet facility.

Yes, there are touchless water stations available along the trail. Please bring your own bottle to re-fill!

No, playgrounds and internal animal houses will be closed to the public until further notice.

There will be a very limited number of picnic tables available, placed 2 meters apart. However, we would strongly encourage visitors to eat at home before they visit Dublin Zoo in order to limit contact with public areas in line with Government and HSE directives.

The following food and beverage outlets are available along the trail for takeaway service until 5pm daily.

Picnic bench
Wuff food truck
Sophia’s ice cream parlour
Ice cream hut (Weather dependant)
Wild burgers food truck
Nakuru café – Starbucks
Sealion Cove – Chicken hut

Food and beverage outlets are cashless payments only.
Please note that all other food and beverage outlets are closed until further notice.

Yes, there is a baby changing and feeding area by the Meerkat Restaurant.

Find out more about our facilities here.

We ask visitors to follow HSE guidelines and wear a face covering or mask where staying 2 metres apart from people is difficult For more information, please visit the HSE website.

If you need to get in touch with the Dublin Zoo team please email your query along with your contact details and booking reference to info@dublinzoo.ie or call us on (01) 474 8900.

Please have a read of our FAQs section before getting in touch in case we have already answered your question!

We will release tickets in one-week batches, 14 days in advance, so for example tickets to visit the zoo during the week beginning 6th July will go on sale on 23rd/24th June.

Annual pass tickets: Tickets for annual pass holders will be released every Wednesday at 11am.

Day pass: Tickets for the general public will be released every Thursday at 11am.

Tickets to attend Dublin Zoo must now be pre-booked online in advance.

Tickets go on sale at 11 am on April 22nd and can be purchased here for general sale and here for annual pass holders.

Tickets will not be sold at the gate.

Tickets are date specific. Tickets are valid for the chosen date of booking ONLY.

‘Unfortunately, we cannot issue refunds or cancellations; there is no legal right to cancel as the booking is for leisure activities to take place on a specific date as described in regulation 13 of the European Union Consumer Information (Rights) Regulations 2013 (SI 484/2013’).

Tickets are non-transferrable.

The arrival time slots are a guideline to ensure that strict social distancing measures can be adhered to at all times at Dublin Zoo. We advise that you arrive as close to your time slot as possible and before 5.30pm as this is the last entry time.

Tickets can only be used for the date they are booked for. 

If you are outside of Dublin or the 20km travel restrictions your pass will not be accepted and you must wait until the travel restrictions have been lifted.*

*We’re delighted to announce that Annual Pass Holders and Day Pass visitors outside of Dublin/20km from Dublin Zoo, will be able to pre-book their visits from Wednesday, May 5th. 

If you are inside the 20km radius of Dublin Zoo / live in Dublin, please check out our handy guide to inputting your code.

If you are still experiencing issues please email annualpass@dublinzoo.ie. 

We are a very small but very grateful team here at Dublin Zoo and the team will get back to your email as soon as possible

Annual Pass Holders: Free of charge
Adults: €17.75
Child: €13.05
Under 3s: €0 (a ticket is still required that must be added to online purchase free of charge)
Student: €13.50
OAP: €13.50

Special Needs
Adult: €10.25
Child: €6.75

Yes, children aged under 3 go free to the Outdoor Safari Trail but they must have a valid ticket to enter which can be added to your purchase free of charge.

In order for Dublin Zoo to manage numbers in line with Health and government direction, there will limited tickets available per date. If you are unable to book the date and a message states this date is sold out, please choose an alternative date to book.

We can only facilitate online bookings at the moment.

In order for Dublin Zoo to manage numbers in line with Health and government direction we cannot accommodate extra visitors to your online pre-booked party.

There is no option to change the date or time of your ticket once purchased.

Unfortunately we cannot issue refunds or cancellations; there is no legal right to cancel as the booking is for leisure activities to take place on a specific date as described in regulation 13 of the European Union Consumer Information (Rights) Regulations 2013 (SI 484/2013’).

Annual Pass Holders will not be charged. Please ensure that you insert the short code from your Annual Pass card into the promo box and the price will be removed at the checkout. Click here for more info on where to find your promo code.

We’re sorry but we cannot accommodate corporate or large group bookings at this time.

Students and Senior Citizens can attend the event at a discounted rate. They must bring a valid ID when presenting their ticket at the event.

There are no concession tickets available for visitors with additional needs aside from the entry of a free carer, a standard child or adult ticket must be purchased.

Visitors with additional needs may admit one accompanying carer free of charge when attending Dublin Zoo. Free of charge carer tickets are required for entry and can be acquired by adding them to your online booking.

Please bring relevant ID and documentation, such as an IAA Autism ID card, or an associated membership card which confirms the visitor is unable to visit Dublin Zoo independently without the aid of a carer or mobility aid.

Tickets go on sale at 11am from April 22nd and will be issued on a first-come, first-served basis. Book early to avoid disappointment.

You should have received an email from Dublin Zoo after booking with your ticket information, however, due to high volumes of site traffic on certain dates, this is sometimes delayed. If you have not received this, have a look in your junk/spam email folder. If you are still having difficulties, email info@dublinzoo.ie with your booking reference, the date you booked, the name and email address you used to book and a contact telephone number, and we will be happy to help.

Annual Pass Holders will not be charged. Please ensure that you insert the short code from your Annual Pass card into the promo box and the price will be removed at the checkout. Click here for more info on where to find your promo code.

Visitors without a pre-booked online ticket will be denied entry.

A valid annual pass is required to avail of the annual pass discount. You will be required to enter your unique annual pass number when booking online. A valid annual pass matching the name on the Outdoor Safari Trail ticket will also need to be presented on arrival at the Dublin Zoo entrance for the event. Normal annual pass T&C’s apply.

Fota Wildlife Annual pass holders will not be charged but must pre-book tickets here. Visitors without a pre-booked online ticket will be denied entry.