Call Of The Wild
Recycle your phone - make a wild difference
Answer the Call of the Wild:
Recycle Your Old Phone
Did you know there are roughly 7.6 million unused phones sitting in drawers across Ireland? You can turn your old technology into a powerful tool for global conservation. Use your mobile phone to save the habitats of gorillas in the wild.
How it works:
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Protect Wildlife: Recycling your old device helps reduce the demand for raw material mining, which can contribute to the destruction of gorilla habitats and tropical rainforests.
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Get Paid: Trade in your device through BUYAPHONE.IE and receive the full cash value of your phone directly.
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Support Gorilla Conservation: For every phone traded in through the Dublin Zoo trade-in widget, BUYAPHONE.IE will donate a percentage of the trade-in value to Dublin Zoo, at no cost to you. These funds will be directed toward gorilla conservation projects in the wild, working to save gorillas and their habitats.
By recycling your device responsibly, you’re giving it a second life, receiving full value for it and helping to support important conservation work aimed at protecting gorillas and their natural habitats.
Thank you for your support.
Fill out the form below for your instant free quote!
Trade in your phone with Buyaphone.ie
Fill out this simple form to get an instant FREE quote and next steps to complete your trade-in and support wildlife.
If you don’t see your phone model listed, please get in touch with Buyaphone.ie directly here. By following this link, you will leave the Dublin Zoo website and communicate directly with Buyaphone.ie regarding your enquiry.
How It Works

Trade In With Confidence
Ireland Based Partner ☘️
Buyaphone.ie operates from Dublin and specialises in secure phone trade-ins.
Trusted & Reviewed on Trustpilot ⭐
Buyaphone.ie is an established Irish phone trade-in company with 100’s of independently verified customer reviews on Trustpilot.
Free Shipping 🚚
Free An Post shipping labels included with every trade-in.
Safe & Secure 🔐
Factory reset guidance and secure device checks help protect your data.
Better for the Planet ♻️
Trading in your old phone helps reduce electronic waste and supports our mission to save wildlife.
Important Information
All trade-ins are fully managed and processed by Buyaphone.ie. Dublin Zoo is partnering with Buyaphone.ie to help encourage phone recycling in support of wildlife conservation. Dublin Zoo is not involved in, and holds no responsibility for any part of the trade-in process, including valuation, postage, payment, or customer support.
We partner with Buyaphone.ie because they provide a structured, trackable and independently reviewed service that supports a safe and reliable trade-in experience.
This page is intended as a helpful guide to explain the process with a list of FAQs below on this page.
If you don’t see your phone model listed, please get in touch with Buyaphone.ie directly here. By following this link, you will leave the Dublin Zoo website and communicate directly with Buyaphone.ie regarding your enquiry.
For all trade-in support, order updates, payment queries or device-related questions, please contact Buyaphone.ie directly.
Contact page: Buyaphone.ie
Contact email: [email protected]
Live chat: Buyaphone.ie
You can also view the full trade-in process and FAQs on Buyaphone.ie.
BuyAPhone.ie Trustpilot Reviews
Buyaphone.ie maintains a high standard of service.
Check out their independent customer feedback on Trustpilot.
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MINING AND GREAT APES
Support Us
FAQs
Have a question on how it all works, we have the answer!
All trade-ins, payments, shipping and customer support are handled directly by Buyaphone.ie.
Dublin Zoo is not involved in, and holds no responsibility for any part of the trade-in process, including valuation, postage, payment, or customer support.
Contact Buyaphone.ie about Who handles the phone trade-in process?Buyaphone.ie is an Irish-based phone trade-in company that allows customers to sell their old, used or damaged mobile phones through a simple online process.
Customers can get an instant quote online, send their device using a free An Post shipping label, and receive payment once the phone has been inspected and approved.
All devices are processed and checked in Ireland, where they are assessed for reuse, refurbishment or responsible recycling depending on their condition.
Buyaphone.ie operates independently as a trusted trade-in service and partners with organisations such as Dublin Zoo to support initiatives that encourage more sustainable technology use and reduce electronic waste.
Visit Buyaphone.ie about Who is Buyaphone.ie?For help with your trade-in, shipping, payment or device status, please contact Buyaphone.ie directly through their website customer support channels.
Contact page: Buyaphone.ie
Contact email: [email protected]
Live chat: Buyaphone.ie
By trading in old devices, together we can help reduce electronic waste and support more sustainable habits, while also helping support Dublin Zoo’s conservation mission to protect wildlife and habitats around the world.
Your trade-in value is calculated instantly on Buyaphone.ie based on your phone model, storage size and condition.
Buyaphone.ie accepts phones in a range of conditions, including used and damaged devices. The better the condition, the higher the trade-in value.
When completing your quote, it’s important to describe your phone as accurately as possible to achieve the quoted trade-in value.
Currently, only selected phone brands and models can be processed through the online trade-in service. If you don’t see your phone listed, there may still be a way to trade in or donate your device.
Please contact Buyaphone.ie directly using the link below to discuss your options. Any communication submitted through this link will be directly with Buyaphone.ie and not Dublin Zoo.
Contact Buyaphone.ie about Why can’t I find my phone model listed?No, you only need to send the phone itself unless otherwise stated during the trade-in process.
Before sending your device, you should:
- Back up your data
- Factory reset your phone
- Remove your SIM card
- Sign out of iCloud or Google accounts
- Turn off “Find My iPhone”
This helps keep your personal data safe and avoids delays.
To remove your iCloud account from your iPhone or iPad please follow this link: iCloud Removal
For your Google account you can follow this link: Google Account Removal
If you are having any issues with links and information above, please contact Buyaphone.ie directly in the Live Chat bubble or email them at [email protected]
You’ll receive email instructions on this process from buyaphone.ie.
You can send your phone to Buyaphone.ie for free using their service that they have set up with An Post.
Once you have created your trade in order above you will be sent an email on how you can create your free label to send your phone to them!
Yes. Buyaphone.ie provides a free An Post shipping label for all Irish trade-ins.
Before you ship your phone, please read the email that will be sent to you after you create your trade in offer above on how to prepare your phone for trade in.
Buyaphone.ie ask that you factory reset your phone and that you turn off and remove your iCloud/Google account from your phone.
Failure to do so will cause delays in your phone being inspected and paid.
When you are preparing to pack your phone to send to please make sure that you use a small box slightly bigger than your phone and wrap it in bubble wrap so that it cannot move around inside the box.
Then we suggest putting this box into a padded envelope to make sure no damage is caused to the phone while being shipped.
To remove your iCloud account from your iPhone or iPad please follow this link: iCloud Removal
For your Google account you can follow this link: Google Account Removal
If you are having any issues with links and information above please contact Buyaphone.ie in the Live Chat bubble here or email [email protected]
Once your device arrives and passes inspection with Buyaphone.ie, payment is usually processed within 1–4 business days.
Shipping and inspection times may vary slightly.
Once your phone has been checked and approved, payment is usually processed within 1–3 business days.
You’ll receive updates from Buyaphone.ie throughout the process.
Buyaphone.ie offers secure payment by:
- Bank transfer
- Revolut
Available payment options will be shown during the trade-in process on Buyaphone.ie.
All payment-related questions, updates or issues should be directed to Buyaphone.ie, as they fully manage the trade-in and payment process.
Contact page: Buyaphone.ie
Contact email: [email protected]
If the inspection finds that the device condition differs from the original quote, Buyaphone.ie will contact you directly with a revised offer before any payment is made.
Yes, many damaged or faulty phones can still have value. You’ll be asked about the condition during the quote process before proceeding with the trade-in.
We partner with Buyaphone.ie because they provide a structured, trackable and independently reviewed service that supports a safe and reliable trade-in experience.
Buyaphone.ie is an established Irish phone trade-in company with 100’s of independently verified customer reviews on Trustpilot. Trustpilot is an independent review platform where real customers share their experiences after completing a trade-in. This helps give a transparent view of service quality, payment speed and customer support.